Acura

Norm Reeves Acura Of Mission Viejo

28802 Marguerite Pkwy
Directions Mission Viejo, CA 92692

  • Sales: 888-844-3362
  • Service: 888-556-2654
Info

Testimonials

Hear What Our Customers Have to Say

"Friendly and knowledgable"

I have had an excellent experience dealing with Norm Reeves Acura. My husband and I came in wanting a CPO MDX, and within just a couple moments upon arrival we were greeted by Nathan who helped us with a test drive. Nathan was super friendly and knowledgeable without putting on too much pressure, which I appreciated. We enjoyed the test drive, though that particular car didn't have all of the specs that we were looking for. The search ended up taking some time (we were quite particular with what we were looking for!) and throughout the process Nathan really went above and beyond to help try find the right car for us. Overall a great experience with this dealer. We are really happy with our new (to us!) MDX and will continue to choose this location for service visits.

Courtesy of yelp.com


Marianne G, 6/8/17

"Pleasantly suprised"

I have bought many cars over my lifetime, but this was the first time I was pleasantly surprised . Jim Thomas, my salesperson, was friendly, personable, knowledgeable, and didn't try to sell me on anything I didn't want. A salesperson who listens-thats unique. Also the rest of the Norm Reeves staff made the experience very tolerable (let's face it, it is never a fun experience).
Courtesy of google.com
Jay Gale, 6/5/17

"Smooth and easy"

My wife and I have been looking for a specific pre-owned Acura MDX and found it here at Norm Reeves Acura. I contacted the dealer and Louay Awad immediately made contact by email and a phone call. I mentioned that I live an hour away and wanted to come in, test drive and if I liked the car, make the purchase. Louay made the transaction smooth and easy. Thank you to Louay and the team at Norm Reeves Acura. We love our MDX!!

Courtesy of yelp.com

Martin C., 6/5/17

"Excellent Experience"

I had an excellent experience with Norm Reeves Acura. I had been looking for a vehicle for 3 months and was completing exhausted, frustrated and discouraged until I talked to Louay Awad. His customer service is beyond excellent. Of all the sales people I called, talked to in person and emailed, Louay was THEE only one who really worked with me on the price that I wanted with the options I needed. This was truly a pleasurable buying experience. Thanks again to Louay Awad. I highly recommend him as a salesman, he definitely puts customer service first.

Courtesy of yelp.com

Mel P., 5/30/17

"Excellent experience"

I had an excellent experience at Norm Reeves Acura.  I bought a car from them yesterday and worked with Vic in Internet Sales.  He gave me a great price via email and was very responsive to all of my questions.  I price shopped all of the other Acura dealers within 50 miles and the pricing was among the lowest I was quoted.  I decided to buy from Norm Reeves because I had purchased a car from there before and I had a fantastic experience the first time as well.  Vic was a pleasure to deal with in person as well.  He was patient during my test drives (I took two different types for a spin) and answered all of  my questions honestly.  I had to do some further negotiating and I feel that I was treated fairly and honestly by both Vic and the sales manager Steve.  I dreaded going to the finance department but I was pleasantly surprised that I was not given a hard sell on the extended warranties, etc. when I politely declined.  Everyone was very respectful.  I did extensive research before I bought my car and I am confident that I was given an outstanding deal but beyond that I had a great customer service experience.  I will definitely give them a chance to earn by business again in the future.

Courtesy of yelp.com
Mike M., 5/22/17

"Engaging experience"

Came in with a list of expectations for my next car and Acura catered every single one of them. From the friendly and professional attitude of Anthony Diaz (Sales Rep) to the detailed review and hands on experience of test driving some vehicles, I would definitely choose Acura as my next car dealership.


Courtesy of dealerrater.com

NacxitAMG, 5/16/17

"I came to this dealership..."

I came to this dealership to buy my first car.  I am extremely pleased with the service and all the help I received from the staff, specifically David Crawford.  I drove off the lot in a beautiful certified pre-owned ILX and couldn't be happier with the vehicle.  I definitely recommend this dealership to anyone looking for a new car.


Courtesy of Yelp.com

Trent T., 5/11/17

"Excellent Experience"

I visited this dealer ship in Mission Viejo to buy my first car. I was extremely impressed with the variety of excellent looking pre-owned vehicles. Overall, the service was excellent, specifically David Crawford. I drove off the lot in a beautiful certified pre-owned Acura ILX. I couldnt be happier with this dealership or the car I purchased.


Courtesy of dealerrater.com

Trentt96, 5/11/17

"Vic, mgr of Internet Sale Dept..."

Vic, mgr of Internet Sale Dept., was excellent. Relaxed atmosphere. He took the time to go over all the feature of the car before our test drive. Some people just want to head out on the test drive, I appreciated the extra time he took to go over the details.

Courtesy of google.com
Dan H., 4/22/17

"I had an really great experience..."

I had an really great experience at acura mission viejo they attended me really good especially Anthony Diaz! Thank you for everything you did for me and I love the car!

Courtesy of google.com
A Google User, 4/21/17

Call Us

Norm Reeves Acura Of Mission Viejo

28802 Marguerite Pkwy
Directions Mission Viejo, CA 92692

  • Sales: 888-844-3362
  • Service: 888-556-2654
  • Parts: 888-227-9781

Hours

  • Monday 8:30AM - 9:00PM
  • Tuesday 8:30AM - 9:00PM
  • Wednesday 8:30AM - 9:00PM
  • Thursday 8:30AM - 9:00PM
  • Friday 8:30AM - 9:00PM
  • Saturday 8:30AM - 8:00PM
  • Sunday 10:00AM - 7:00PM